Your details,
treated carefully.

What we receive

Your enquiry may include your name, email, phone number, country, travel dates, group details, interests and any message you choose to send. Contact-form messages include your name, email, optional phone number, subject and message. If you arrive through a campaign link, we may also save its source, medium and campaign name with your submitted booking enquiry.

How we use it

We use your information to discuss your travel request, check options, prepare a proposal and communicate about a possible booking. Campaign details help us understand which submitted requests came from our advertising. Booking enquiries and contact-form messages are stored in the private admin workspace. If business email is configured, a copy of a booking request may be sent to our inbox. We do not sell your details or add you to a marketing list just because you contacted us.

Website analytics

Google Analytics helps us understand page visits, navigation, scroll progress, the sections guests reach, time spent on pages, and whether guests begin or complete an enquiry or choose WhatsApp. Form progress records completion percentages and event types rather than the text entered. We use the last recorded page, section and form-stage identifier to understand where visits may stop. While a page is visible, a checkpoint may be sent every 30 seconds. These observations are not a recording of the screen and do not guarantee that every departure is captured. We do not send the names, email addresses, phone numbers or messages from our forms to Google Analytics. Analytics may use browser cookies to measure visits.

Questions or deletion

To ask for a copy of your information, request correction or deletion, or ask how long we keep it, contact info@afranza.com. We may retain information needed to manage a booking or meet applicable business obligations.